Privacy Policy — icesched.com

Type of Website: E-commerce/Service
Effective Date: 17 day of July, 2025

This Privacy Policy explains how Ice Sched (“we”, “us”, or “our”) collects, uses, discloses, and protects your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and Alberta’s Personal Information Protection Act (PIPA).

If you have any questions or concerns, please contact us:
Email: info [at] icesched.com.
City: Calgary, Alberta, Canada

1. Purpose

This Privacy Policy informs you about:

• What personal information we collect
• How we use it
• Who can access it
• How we protect it
• Your rights under PIPEDA and PIPA
• Our use of cookies

This Privacy Policy supplements our Site’s Terms and Conditions.

2. Consent

By accessing or using our Site, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy, subject to your rights under Canadian privacy law.

You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice.

3. Information We Collect

We only collect information necessary to fulfill the purposes described here.

Information Collected Automatically:

When you visit our Site, we may automatically collect:

• IP address
• Browser type, operating system, and device information
• Pages viewed and links clicked

Information You Provide:

We may collect personal information you voluntarily provide, such as:

• First and last name
• Date of birth
• Gender
• Email address
• Phone number

For example, we may collect this when you:

• Create an account
• Make a reservation

4. How We Use Your Information

We use your information only for the purposes disclosed at the time of collection or as described here, including:

• To create and manage your account
• To provide and manage reservations
• To troubleshoot technical issues
• To compile usage statistics and improve our services

We do not use your personal information for purposes other than those identified, except with your consent or as required by law.

5. Sharing and Disclosure

Within Ice Sched:

We may share your information with employees, contractors, or curling club administrators who need it to perform their duties and who are bound by confidentiality obligations.

Third Parties:

We do not sell or trade your personal information. We may disclose your information only:

• When required by law or regulation
• To comply with legal processes
• To protect our legal rights
• To a buyer or prospective buyer if our company is sold, merged, or reorganized

External Links:

Our Site may contain links to other websites. We are not responsible for their privacy practices. We encourage you to review their policies before providing any personal information.

6. How Long We Keep Your Information

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law. By default, we keep user data for two (2) years, unless you request deletion earlier or the law requires a longer retention period.

7. How We Protect Your Information

We take reasonable steps to protect your information from unauthorized access, disclosure, or misuse. We use industry-standard encryption for data in transit and at rest.

However, no security measures can guarantee absolute security. We encourage you to take appropriate steps to protect your own data online.

8. Children’s Privacy

You must be at least 16 years old to use our Site. We do not knowingly collect personal information from children under 13 years old. If we become aware that we have inadvertently collected such data, we will delete it promptly. Parents or guardians who believe we may have collected information from a child under 13 should contact our Privacy Officer.

9. Your Rights

Under PIPEDA and Alberta’s PIPA, you have the right to:

• Request access to your personal information
• Request corrections to inaccurate information
• Withdraw your consent (subject to legal or contractual restrictions)
• Request information about how your data has been used and disclosed
• File a complaint with the Office of the Privacy Commissioner of Canada or the Alberta Information and Privacy Commissioner if you believe your privacy rights have been violated

To make any of these requests, please contact our Privacy Officer:
Email: privacy [at] icesched.com.

10. Cookies

Our Site uses cookies — small files stored on your device — to remember your preferences and improve your browsing experience.

You may choose to receive notifications each time a cookie is used or disable cookies entirely in your browser settings. Note that disabling cookies may affect Site functionality.

Cookies We Use:

• Functional cookies: Remember your settings and choices for future visits

11. Changes to This Policy

We may update this Privacy Policy from time to time to comply with legal requirements or reflect changes in our practices. When we update it, we will change the “Effective Date” above. We encourage you to review it regularly. If required by law, we will notify you by email of significant changes.

12. Contact Us

For questions, requests, or complaints about this Privacy Policy or how we handle your information, please contact our Privacy Officer:
Privacy Officer: privacy [at] icesched.com.

This Privacy Policy complies with the requirements of Canada’s PIPEDA and Alberta’s PIPA.